Privacy Policy

1. Who we are

EquipeAI develops artificial intelligence agents for small and medium-sized businesses. For privacy-related questions, contact us at contato@equipeai.com.br.

2. Data we collect

EquipeAI is the data controller for personal data collected through this website. The service providers listed in Section 5 act as platforms/processors that enable contact and support.

• Direct contact: emails sent to contato@equipeai.com.br or messages sent via WhatsApp to +55 11 98913-2154.
• Meeting scheduling via Google Calendar: name, email, and any other information you provide when booking a time slot at calendar.app.google.

3. What we use your data for

• Responding to business inquiries and questions about our AI agents.
• Scheduling meetings, demos, and exploratory conversations.
• Handling requests submitted through our official channels.
• Sending communications and updates you have requested.

4. Legal bases (LGPD, art. 7)

We process personal data based on the following legal bases, as applicable:

• Consent or preliminary procedures related to a contract — when you schedule a business meeting or reach out with interest in our services.
• Contract performance — once you become a customer and engage us to implement agents or services.
• Legitimate interest — to respond to messages received through direct contact channels.

5. Sharing with third parties

We share data only with service providers necessary to operate this website and our support. Each has its own privacy policy:

• Google — we use Google Calendar for meeting scheduling. View policy.
• Vercel — the hosting provider for this website. View policy.

We do not sell, rent, or share your data for advertising purposes.

6. Cookies and similar technologies

EquipeAI's website does not use its own cookies for advertising or tracking. Third-party services this website directs you to — such as Google Calendar for scheduling — may use their own storage technologies in accordance with their respective policies.

7. Retention

• Leads and business contacts: kept in EquipeAI's internal support tools for up to 24 months without interaction, or until you request deletion.
• Email and WhatsApp communications: kept for as long as necessary for support and to maintain the business relationship, subject to any applicable legal retention obligation.

8. Security

We use HTTPS on the website and restrict access to the internal tools used by EquipeAI. The vendors listed in Section 5 (Google and Vercel) follow their own security practices, in accordance with their policies.

9. Your rights

The LGPD guarantees you, as the data subject, a series of rights. Learn about each one and how to exercise them on our dedicated page: LGPD Rights.

10. Children and teenagers

This website is not directed at individuals under 18 years of age, and we do not knowingly collect data from children or teenagers.

11. Changes to this policy

This policy may be updated periodically to reflect changes to our support, the tools we use, or applicable law. The "Last updated" date at the top of this page indicates the most recent version.

12. Contact

If you have questions, requests, or complaints about this policy, contact us at contato@equipeai.com.br.